Frequently Asked Questions

So you’ve got more questions. That’s ok. We know our approach is different from most other family practices.

Below are some typical questions and answers. If you still have questions, by all means, give us a call at (803-951-2750), or use our contact form to get in touch.

What is Living Well Family Medicine?

Living Well Family Medicine is one of the first Direct Primary Care practice in the Midlands, which offers very personalized healthcare services.

Is Concierge Medicine the Same as Direct Primary Care?

Concierge medicine is traditionally defined as a relationship between a patient and primary care physician in which the patient pays an annual fee or retainer. This fee can range anywhere from $2,000 to $30,000 a year. Many concierge doctors also bill insurance or Medicare for actual medical visits.

Living Well Family Medicine is an insurance-free model which offers significant savings in addition to concierge-level care.
What Is Direct Primary Care?

Direct Primary Care (DPC) is an innovative alternative payment model for primary care being embraced by patients, physicians, employers,payers and policymakers across the United States.The defining element of DPC is an enduring and trusting relationship between a patient and his or her primary care provider.

Will I still benefit from Living Well Family Medicine even if I don’t require frequent medical attention?

Absolutely. Having a personal relationship with a primary care physician will help prevent adverse medical issues.

Does Living Well Family Medicine accept health insurance?

No, and this is a significant benefit to our patients. Insurance companies have become the third wheel in the doctor-patient relationship. Removing the influence of third-party payers allows us the freedom to treat our patients without interference. We act in the best interest of our patients, and not the best interest of the insurance company’s bottom line.

As a patient of Living Well Family Medicine, will I still need health insurance?

We recommend that our patients continue to carry a major medical plan. This will ensure financial assistance should hospitalization or referral to a specialist be necessary.

What happens if I need to go to the hospital or see a specialist?

In providing superb care with unprecedented types of access, we seek to prevent or reduce hospitalizations and specialty referrals. In instances where these types of care are required, we will work closely with other specialists during your stay in the hospital.

Can I contact my physician after hours? And how?

Yes of course! Because illness and injury do not respect regular office hours, you may call, text, or email your physician any day and at any hour.

What if I need medical attention while I’m away from home?

We help to provide such care – yet another freedom we enjoy together as a result of our independence from the restrictions of insurance companies. Because we’re familiar with your medical history, we can streamline your care when you’re sick away from home. In the age of telemedicine, many illnesses can be diagnosed and treated with a simple conversation by phone or webcam. We’ll locate the nearest pharmacy and order the medications most appropriate for your present circumstances.

Can you help me find affordable insurance for my family or my business?

Yes. We are very fortunate to work with the leading health insurance companies throughout South Carolina who are able to build custom healthcare insurance plans. They are able to develop very comprehensive plans that remove much of the waste and inefficiency from a typical, bloated policy. We have been able to save young families nearly $1000/month and many businesses 30-50% while still providing a higher level of care.

How will I know if Dr. Carter is right for me?

Please schedule a free consultation to discuss your needs for health care. Please get in touch here

Are my medical records ever shared with insurance carriers or pharmaceutical companies?

We maintain scrupulous standards of privacy. We are never obligated to provide any third party with a copy of your records, unless you specifically ask that we do so.

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